Services Performance Statistics

Training Services

Number of On-Site Training Requests

97216

Number of digital training requests

100

Percentage of digitalization

100%

Percentage of requests fulfilled

46.93%

Guidance Service

Number of Guidance Service Requests

209747

Percentage of digitalization

49.62%

Percentage of requests fulfilled

12.01%

Consultation Service

Number of consultation service requests

-

Percentage of digitalization

-

Percentage of requests fulfilled

-

Nawafth

Total Number of Interactions

Men

Female

Digital Rate

100%

Completion Rate

100%

User satisfaction

Men

%

Female

%

Academy (Training)

Total Number of Interactions

Men

Female

Digital Rate

100%

Completion Rate

100%

User satisfaction

Men

Female

Number automated request out of total

Number of completed request out of total