The Small and Medium Enterprises General Authority “Monsha’at” has made several services available on the Mazaya platform, which aims to reduce costs and financial burdens on SMEs, for the success and growth of these enterprises and to raise the quality of the services provided to them.

The Mazaya platform offers supporting services to SMEs that are diverse, competitively priced, and partially or fully subsidized, to make it easier for enterprises to comply with regulatory requirements, reduce operating costs for beneficiary enterprises, increase SMEs’ efficiency and improve their performance, in addition to facilitating enterprises’ access to private sector services through a unified platform, as well as raising the quality of the services provided to SMEs.

SME owners can view and apply for the services offered through the Mazaya platform. Once an application for a specific benefit is submitted through the system, the beneficiary will receive an email with the application number and any additional requirements to be completed, if any. After the requirements are completed, the application will be reviewed and checked for compliance with the eligibility criteria for the benefit, and a response accepting or rejecting the application will be sent within 10 working days.

The Mazaya platform targets the sectors of education, manufacturing, real estate activities, agriculture, forestry and fishing, arts, entertainment and recreation, electricity, gas, steam and air conditioning, in addition to information and communications.