The Small and Medium Enterprises General Authority (Monsha'at) announced the results of its online consultation identifying priority service needs for small and medium-sized enterprises, conducted from Aug. 23 to 26, 2026, across social media platforms to assess operational priorities and expand business support initiatives. 

The consultation results positioned "Medical Insurance" as the most needed service, securing 57.2% of responses, followed by "Logistics Services" at 18.8%, "Artificial Intelligence Services" at 15.6%, and "Point of Sale (POS) Services" at 8.4%.

Monsha'at aims to utilize these insights to bolster digital engagement and collaborate with key ecosystem entities in developing targeted solutions, enhancing operational efficiency and driving long-term enterprise sustainability.